The experience and perspective of older people translate into both principles for change and concrete steps to action, ongoing reflection and review.
How do we measure up?
Organisation has agendas, minutes and actioned outcomes of a Consumer group.
Consumer feedback from committees, surveys, complaints and suggestion box are adopted within operation plans and reviewed and changed as necessary.
The organisation’s values and signature behaviours communicate the organisation’s beliefs and define the way we work together every day with each other and how we provide support to consumers.
