Our workforce performs their roles – authority comes from the position of the organisation.
How do we measure up?
The workforce is recruited, trained, equipped and supported to deliver the necessary outcomes for consumers.
Guidance, support, and mentorship are provided by supervisors and peer to peer.
Delegations of authority are in place.
Staff are encouraged to identify opportunities for improvement and log the same via the organisation’s feedback management systems. Improvements are assessed and where implemented, communicated, monitored and evaluated for effectiveness.