Our workforce is encouraged to show leadership and build relationships to ensure older people have autonomy over their lives and the services they receive.
How do we measure up?
Evidence of W&R ‘champions” within the team and resources given to conduct this role to its full extent.
Staff have had training and mentoring in developing support plans which support clients to achieve their goals.
The workforce work in partnership with each consumer to understand what is important to them.
Goals are monitored to ensure the desired outcomes are achieved.
