Our services are embedded in communities, social networks and have strong community partnerships. Our teams recognise the socio-cultural diversity and needs, and through relationships of trust achieve inclusive outcomes.
How do we measure up?
Consumer surveys identify a request for opinion on how the organisation can improve the cultural safety and care of services and that these opinions have been considered.
Evidence of close community connections with culturally diverse organisations which reflect the need of the organisation’s consumer group.
Diversity action plans or similar documents, show that the workforce has put strategies in place for inclusive care and records show these are followed.
Policy and procedures to support clients and staff when discriminatory behaviour has been experienced.
