Our services are focused on outcomes such as the participation of older people in active decision-making to enhance and sustain independence and quality of life. We collect qualitative data and stories to share positive examples of lives that have been improved with our support. We integrate this with internal and external information to share evidence of best practice around wellness and reablement outcomes for the people we provide services to.
How do we measure up?
Individual client outcomes are measured and recorded, and positive examples are shared through website, newsletters and local newspaper articles.